• We want you to love your Siamo Firenze purchase, but if you need to make an exchange, we're here to help.

  • We accept size exchanges within 5 days of receiving your product.

  • To be eligible for an exchange, the item must be in perfect condition, with all tags attached.

  • Please note: Refunds: We do not offer refunds at this time.

  • Exchange Eligibility: Size exchanges are allowed within 5 days of receiving the product.

  • Condition: Items must be returned in perfect condition with tags attached to be eligible for an exchange.

  • To initiate an exchange, please contact our customer service team at info@siamofirenze.com with your order details and reason for exchange.

  • Once your exchange request is approved, we’ll provide you with further instructions on how to proceed.