Refund policy

We want you to love your Siamo Firenze purchase, but if you need to make an exchange, we're here to help. We accept size exchanges within 5 days of receiving your product.

To be eligible for an exchange, the item must be in perfect condition, with all tags attached.

Please note: Refunds: We do not offer refunds at this time.

Exchange Eligibility: Size exchanges are allowed within 5 days of receiving the product.
Condition: Items must be returned in perfect condition with tags attached to be eligible for an exchange.

To initiate an exchange, please contact our customer service team at info@siamofirenze.com with your order details and reason for exchange.

Once your exchange request is approved, we’ll provide you with further instructions on how to proceed.